Read open and honest feedback, from the people who know us best.
We take your feedback very seriously. For the sake of transparency, we’re opening up all our customer reviews, both good and bad, for your viewing pleasure.
If you are thinking of getting your home loan comparison, refinance or new mortgage through us, read through our Rate Comparison reviews below.
Want to talk about our performance, but keep things private? Not a problem – just drop us a line on our contact page or give us a ring – we’re happy to hear from you.
Paul's service was first rate and I would highly recommend him to anyone. Doesn't hassle but wants to find you a better deal. I saved $406 per month by switching financial institutions. Nothing was an effort for Paul, always got back to me quickly, very professional and courteous. Do yourself a favour and give him a go.
You made the process so easy to switch lender and get a better rate. We're saving money and referring our friends. No complaints.
Paul and Isabelle were fantastic and I really appreciate your time and assistance in helping us refinance our home loan. Paul called me last Saturday to see how things went with the settlement on Friday which was great (wouldn’t think I would get a call on a Saturday from a bank!).
I really liked the fact that Paul was contactable after hours, this made the process easy if I had any questions. Nothing to improve on!
During the process I spoke to Paul regularly after hours on the phone or via email, this was never a problem. Being able to do this and submit documents online made the whole process very easy. I will be definitely recommending Rate Comparison, Paul and yourself to family and friends.
I really appreciated being kept informed every step of the way and receiving advice that met my requirements. Just a big thank you to Paul and Isabelle for pulling it together.
Outcome was tremendous. They saved me quite a substantial amount of money per annum which will now allow my wife and I the opportunity to potentially purchase an investment property. Experience was great and the results and savings were excellent.
Exceptional team effort towards the end when things got tough, but glad its all finally over and settled.
Wow wow wow. I have no words for the impact Paul and you have had on our lives. He got me a rate that not even my current lender wouldn't offer me when I approached them. You both delivered beyond my expectations and I'm so thankful for that.
Very quick process, Paul presented me with the best options for my situation and made the decision process easy. Great support through the whole process making this seamless. I have been using Paul for years and I will continue to do so.
Duncan was knowledgeable, was quick with responses and had great product knowledge.
Could not fault anything
I had the best professional and outstanding service for my first home loan process with Paul. He found the most compatible interest rate in the mark for us and We have been looked after during the whole process. Paul is very friendly with a great attention to details which helps all clients to pass their stressful stage of life easily and comfortably.
Awesome friendly and knowledgeable service first rate company
Interaction & communication channels were effective. Would highly recommend to anyone looking for a broker.
10/10. The process of requesting information is all online & extremely simple. Loading banking information through the online tool makes financial validation a breeze. Craig in particular is extremely thorough helpful & willing to go the extra mile
You’ve both made what can be a daunting experience relatively painless and most efficient. I would definitely refer you. Every deadline was met and you always provided me with updates and kept me in the loop. Very very happy with the service as a whole.
Efficient and easy process. You made the process simple and effective and was always attentive to my questions.
Thanks Isabelle. You have been great. If I can refer you both I will. This has been so hassle free and easy you guys have been fanstastic. Grateful for all your help.
Thank you both for great service with easy hassle free mortgage set up. Loving my new home and will have no hesitation to recommend Rate Comparison as a mortgage broker.